FELIP 7sins Anniversary Merch Drop - FAQs

What is the FELIP 7sins Anniversary Merch?

To celebrate the first anniversary of FELIP's iconic 7sins release, Backspacer Records is bringing back select items from the original 7sins merchandise line — featuring the classic designs from last year, available for a limited time until July 15, 2025 via pre-order.

How to Pre-Order

Pre-orders open July 5, 2025, exclusively at www.backspacerrecords.com, and will remain open until July 15, 2025, 11:59PM Philippine Standard Time.

Steps:

  1. Visit our website and click the FELIP 7sins banner or go to link: https://www.backspacerrecords.com/collections/felip-merchandise

  2. At the Collection Page, choose your preferred item(s): Cap, Shirt, and/or Hoodie.

  3. Select your quantity, then click Add to Cart.

  4. At checkout, choose your payment option, input your complete shipping details, and place your order.

  5. Wait for our confirmation email with your Order Number.

What are the items available?

  • 7sins Cap

  • 7sins Shirt

  • 7sins Hoodie

All designs are based on the original 7sins release. For the caps, please note of a very slight difference in the shade of the new batch of caps from the 2024 release.

Is there an order limit?

Nope! You may order as many items and quantities as you like, while pre-orders are open.

Are the items limited edition or will you restock?

This is a limited pre-order release only. Only orders placed from July 5 to 15, 2025 with confirmed payments will be fulfilled. There will be NO re-stocks.

What sizes are available for the shirts and hoodies?

All our items come in one size only (free size).

Shirt: 30 inches (L) x 24 inches (W)

Hoodie: 29.5 inches (L) x 25 inches (W)

Are these the same materials used from last year’s release?

Yes, they are made using the same materials as the 2024 drop. For the caps, please note a very slight difference in the shade of the new batch of caps from the 2024 drop.

When will my order arrive?

All orders will be processed and fulfilled starting August 15, 2025 (or earlier, if possible) and you may expect delivery until September 15, 2025.

If you chose store pick-up:

You’ll receive a SMS/email notification containing details of your pick-up schedule.

Store Pick-Up Location:

Backspacer Records

2F Ace Plaza, Brixton cor. United St., Kapitolyo, Pasig

Important Note: All pick-ups are scheduled. You’ll receive an SMS/email once your order is ready.

If you chose shipping via GGX / LBC / FedEx:

You’ll receive an email with a tracking link. From the time you received the tracking link email, delivery estimates are:

  • Metro Manila: 2–5 business days

  • Provincial: 5–10 business days

  • International: 3–7 business days

What are your shipping options?

  • Metro Manila: GoGoXpress or store pick-up

  • Provincial: GoGoXpress or LBC

  • International: FedEx

Important Note: Incomplete addresses or missing Barangay information could lead to delays in shipping.

What are your payment options?

We accept payments via mobile wallets (GCash, Maya), bank transfers using QRPH. We also accept credit and debit cards, PayPal payments, and Billease for installment payments.

How do I pay via GCash?
At the check-out page under Payment, choose "Credit/Debit cards and e-wallets." Once you are redirected to our secure payment page, click the QRPh button at the top and it will generate a QR code for you to scan using your GCash app.

QRPh also supports payments from major banks like BDO, BPI, Metrobank, UB, as well as Maya, ShopeePay, and GrabPay, and many more.

Do you accept international orders?

Yes! We ship worldwide via FedEx. Just enter your international address and shipping details (in English characters) at checkout.

I’m from overseas and want to purchase a vinyl and send it to a Philippine address, is this allowed?

Yes, you can do this. At the check-out, please indicate the name of the recipient, the complete shipping address with barangay, and the recipient’s active Philippine mobile number.

Returns & Exchanges

We have a 7-day return policy, which means you have 7 days after receiving your item to request an exchange or refund. Only items with factory defects will be considered for returns/exchanges. Change of mind or ordering by mistake does not entitle customers for item return/exchange under Republic Act No. 7394 (RA 7394). Customers may bring or ship back the damaged item/s to Backspacer for investigation. If proven that the item has factory damage or defects, a full payment refund will be processed. Exchange option is not guaranteed as we have very limited inventory of the items. Please note that additional shipping fees incurred during the return/exchange of items must be shouldered by the buyer.

To initiate a return, email us at admin@backspacerrecords.com with your Order Number and photos/videos of the defect.

Why was my order cancelled?

Our system automatically cancels orders flagged as fraudulent (e.g., stolen card use, fake accounts). If this was an error, please contact us ASAP.

Will the items be shipped together if I order multiple times?

If you placed separate orders, please email us at admin@backspacerrecords.com to request combined shipping. Additional fees may apply for bulk orders. Only paid orders under the same name and address will be accommodated.

Can I order other Backspacer items together with my 7sins merch?

Yes, you may add other on-hand Backspacer items to your cart along with your 7sins merch. Please note: We ship orders when all items are available. If your order includes pre-orders or items not yet in stock, shipping will be held until everything is complete.

How do I contact customer service?
For questions or concerns, it is best to email us at admin@backspacerrecords.com, with Subject: 7Sins Order

Messages sent via our social media pages may not be answered immediately so please email us instead.

What are your official channels?
Backspacer Records' official email in contacting customers is admin@backspacerrecords.com and our only mobile number for texting is 09284934801. Please be cautious of scammers.

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